At dmc88, your privacy is our priority. We understand how important personal data is to every user, and we are committed to ensuring your information remains safe, secure, and used transparently. This Privacy Policy clearly explains how we collect, use, and protect your data.
All your personal data and financial information are protected by 256-bit SSL encryption technology. Every connection to the dmc88 platform is processed through a secure HTTPS protocol, ensuring your data cannot be intercepted by third parties.
Our KYC process uses an integrated and secure system. Your identity verification documents are stored in an encrypted environment and accessible only by authorised compliance personnel.
DMC88 has never and will never sell, rent, or disclose your personal data to any third party for marketing or commercial purposes without your explicit prior consent.
Your data is stored in data centres protected by multiple layers of physical and cyber security. Automated daily backups ensure your data is always preserved, even in the event of an unexpected incident.
The dmc88 platform's security systems are regularly audited by independent third parties. Any vulnerabilities identified are addressed promptly to ensure your data protection remains at the highest level at all times.
You have full control over your personal data. Through your dmc88 account settings, you can update your information, request a copy of your data, or request account deletion at any time.
DMC88 collects your personal data only when it is necessary for legitimate purposes in operating a safe online betting and casino platform in Malaysia. We do not collect information that is unnecessary or unrelated to our services.
Below are the types of data we collect when you interact with the platform dmc88:
| Data Type | Example Information | Purpose of Collection |
|---|---|---|
| Personal Information | Full name, date of birth, identity card number | Identity verification (KYC) and legal compliance |
| Contact Information | Email address, phone number, residential address | Communication, notification delivery and customer support |
| Financial Information | Bank account number, bank name, transaction history | Processing deposits, withdrawals and fraud prevention |
| Technical Data | IP address, browser type, operating system, device ID | Account security, fraud detection, and technical diagnostics |
| Activity Data | Game history, wagering records, login times | Service improvement, VIP programmes and responsible gaming |
Personal data collected by DMC88 used transparently and responsibly. We only use your information for the purposes stated at the time of collection or purposes directly related to them.
The primary purposes for which your data is used are as follows:
dmc88 does not sell, rent or trade your personal data to any third party. However, in the course of operating the platform safely and in compliance with the law, there are certain situations where we may need to share your information with trusted parties.
Third parties that may receive limited access to your data include:
In all data-sharing situations, DMC88 ensures that recipient parties are bound by strict confidentiality agreements and may only use the data for the specified purposes. We do not permit third parties to use your data for their own marketing purposes.
Platform dmc88 uses cookies and similar tracking technologies to enhance user experience, ensure account security and analyse platform performance. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You may control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality or security of your account on the dmc88 platform.
DMC88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or unintended destruction.
Key security measures we have implemented include:
In the event of any data breach that affects your information, DMC88 committed to notifying affected users within a reasonable timeframe and taking appropriate remedial action in accordance with the requirements of PDPA 2010.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by DMC88. We fully respect and support the exercise of these rights.
You have the right to request a copy of the personal data we hold about you. We will provide that copy within 21 working days.
If your data is inaccurate or out of date, you have the right to request that we update or correct that information without undue delay.
You may request the deletion of your personal data under certain circumstances, subject to our legal obligations to retain specific records.
You have the right to object to the processing of your data for direct marketing purposes at any time, and we will honour that request immediately.
You may request your data in a machine-readable format for the purpose of transferring it to another service provider where technically feasible.
In certain circumstances, you may request that we restrict the processing of your data while a dispute or complaint is being resolved.
DMC88 only retains your personal data for as long as necessary to fulfil the purpose of collection or as required by applicable Malaysian law.
Our data retention guidelines are as follows:
Once the retention period expires, your data will be securely deleted or anonymised using methods that ensure it can no longer be linked to your identity.
DMC88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements or platform improvements. All changes will take effect immediately upon publication on this page.
When significant changes are made, we will:
We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your information. Continued use of the dmc88 after any changes are published means you accept the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way DMC88 handling your personal data, please do not hesitate to contact us through the following channels:
Available 24 hours a day, 7 days a week
Log in to your account to access Live Chat
We will endeavour to respond to all privacy-related enquiries within 21 working days from the date of receipt. For more complex cases, we will notify you within 7 business days and provide an estimated resolution timeframe.
If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection (JPDP) Malaysia, which is the regulatory body responsible for enforcing the PDPA 2010 in Malaysia.